For Unopened and Unused merchandise, we offer a 30 Day Return Policy (minus the standard 20% restocking fee). All returns are assessed by our standard 20% restocking fee.
- Buyer must contact Player2EV before returning any merchandise. We reserve the right to refuse any returns sent back without authorization.
- For items that have been opened or installed: only the manufacturer’s warranty applies, no refund or return is allowed.
- If you send back an open, installed, or damaged item it will be sent back to you, and you will be charged for shipping the item back to you.
- For purchases older than 30 days, Player2EV will determine if the return will be allowed and a restocking fee of up to 50% can be applied.
- Effective March 1st, 2020, we will be unable to refund your processing fees when we cancel or refund your order. The original processing fees (US 3% / INT 4.5%) will be withheld from your refund.
- No Returns are allowed on Special Order Items, and Tools.
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Package Refusal Policy
If you need to return an item, you will need to contact us to make arrangements and obtain an RMA#. Refusing a package will not result in it being sent back to our location. We reserve the right to refuse all inbound packages without a prior authorized return arrangement or RMA#.
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**Please contact us before returning any products. We reserve the right to refuse returns without prior notification**
**We do not accept returns on tools. Please make sure you are aware of what you are purchasing**
